Home Technology How to Fix ‘Apps not responding, crashing or Freezing’

How to Fix ‘Apps not responding, crashing or Freezing’



If an app installed on your Android device is crashing, or won’t open, respond, or work properly, try the troubleshooting steps below. After trying each, check whether it fixed your issue.

There are several reasons why the apps keep crashing or
freezing. The app can become unresponsive or it may crash if it is not up to
date. Many apps work a lot better if you have a strong Internet connection.

Also, if you do not have enough free storage space on your Android, the apps won’t be able to run properly. It is very important to clear the app’s cache and data once in a while especially for the apps you use frequently.

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How to Fix Apps not Responding, Crashing or Freezing on Android Devices

STEP ONE: Restart and Update:

>>To restart your phone, press and hold the power
button for a few seconds. Then, on your screen, tap Restart

If you don’t see “Restart,” press and hold the
power button for about 30 seconds, until your phone restarts.

>>Check for Android Update:

System updates can bring
improvements that could fix your issue.

To check for and install system
updates:

  1. Open your device’s Settings app .
  2. Near the bottom, tap System  Advanced
    System
    update
    . If needed, first tap About phone or About
    tablet
    .
  3. You’ll see your update status. Follow any steps on the
    screen.
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>>Update the App in Question:

App updates can bring improvements that could fix your issue.

Apps not responding

To see and get updates for your
apps:

  1. Open your device’s Play Store app .
  2. Tap Menu   My apps & games.
  3. Apps with available updates are labeled “Update.”
    • If an update is available, tap Update.
    • If more updates are available, tap Update all.

STEP TWO: Check for Larger App Issue

1.Force Stop the App:

Android automatically manages the memory that apps use.

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Android apps crashing
Clear data, force stop or Uninstall an app

But to completely shut down an app,
including any background services that it may be using:Open your device’s Settings app .

Tap Apps & notifications.

Tap the app. If you don’t see it, first tap See all apps or App info.

Tap Force stop.

2. Clear App Cache:

Clearing cached data can free up
needed space by removing temporary files. This is a short-term solution. Over
time, cached data will build up again.

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To clear the cache for the app:

  1. Open your device’s Settings app .
  2. Tap Apps & notifications.
  3. Tap the app. If you don’t see it, first tap See all
    apps
    or App info.
  4. Tap Storage  Clear
    cache
    .

3. Clear the App Data:

Clearing all of an app’s data can
resolve some issues.

Caution: Any data saved in this app
will be erased.

To clear all of an app’s data:

  1. Open your device’s Settings app .
  2. Tap Apps & notifications.
  3. Tap the app. If you don’t see it, first tap See all
    apps
    or App info.
  4. Tap Storage  Clear
    storage
    or Clear data  OK.
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Finally, if the problem ‘apps not responding‘ continues, uninstall the app.

 

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